1. Do not be rude in speech (3:159) 2. Restrain anger (3:134) 3. Be good to others (4:36) 4. Do not be arrogant (7:13) 5. Forgive others for their mistakes (7:199) 6. Speak to people mildly (20:44) 7. Lower your voice (31:19) 8. Do not ridicule others (49:11) 9. Be dutiful to parents (17:23)